Terms and Conditions

Welcome to Matcha Epicenter. Please read these Terms and Conditions ("Terms") carefully before using our website and making any purchases.

By accessing or using the Store, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or make purchases from us.

Matcha Epicenter reserves the right to update or modify these Terms at any time without prior notice. It is your responsibility to review these Terms periodically.

Your use of https://www.matchaepicenter.com, including any sub-domains thereof (collectively, the “Website”), which are owned and maintained by Matcha Epicenter(“Matcha Epicenter,” “we,” “our,” “us”), are governed by the policies, terms, and conditions accessible below. Please read them carefully. We offer the Website, including the products, information and services available from the Website to you, the user.

1. Acceptance of Terms

By accessing, using and placing an order over the website, you acknowledge that you have read, understood, and agreed to these Terms otherwise you are not authorized to use the Website in any manner or form whatsoever.

2. Website Access and use

If you are accessing, using and placing orders at the website, you acknowledge that you are the age of majority in your country or state of residence.

3. Privacy and policy disclosure

Our Privacy Policy is incorporated into these Terms by reference and constitutes a part of these Terms. Our privacy policy may be viewed at https://www.matchaepicenter.com/privacy-policy

4. User conduct

All aspects of our Website are protected by law and international copyright, trademark, and other intellectual property laws. You are required to refrain from using the Website, its products, or services in an unlawful manner or for any illegal purposes. This obligation encompasses avoiding any form of prohibited conduct or attempt on or through the Website, including but not limited to: engaging in hacking or other digital or physical attacks on the Website; publishing material that is abusive, vulgar, obscene, or defamatory; soliciting or encouraging participation in unlawful activities; violating international, federal, provincial, or regulations, rules, laws, or local ordinances; infringing upon or violating our intellectual property rights or those of others; displaying disrespectful behavior such as harassment, abuse, harm, defamation, discrimination, or intimidation based on various attributes;submitting false or misleading information; uploading or transmitting viruses or malicious code that may affect the Website's functionality; collecting or tracking personal information of others; interfering with or circumventing the Website's security features; indertaking any other illegal activities. We attain the right to terminate your access to the Website or its services under the following conditions: non-compliance with these Terms of Sale; provision of false, inaccurate, or incomplete information during registration; engaging in conduct harmful to Matcha Epicenter rights or interests in its Website, services, or other property; for any reason deemed appropriate, with or without prior notice. Matcha Epicenter reserves the authority to take any necessary actions and seek remedies as permitted by law.

5. Disclaimer: absense of medical advice and information accuracy

The content presented on this Website is exclusively intended for general informational purposes and should by no means be construed as a replacement for medical advice provided by a qualified physician. We may change or stop your access to the Website (or any part of it) without notifying you at any time. Statements featured on this Website have not undergone evaluation by the Food and Drug Administration (FDA) or European Food Safety Authority (EFSA). It is imperative that you seek guidance from your medical practitioner prior to taking any action based on information provided by Matcha Epicenter. While we steadfastly uphold the pursuit of accuracy, our Website may contain inadvertent typographical errors, inaccuracies, or omissions pertaining to product descriptions, pricing, promotions, shipping charges, transit times, and product availability. We retain the prerogative to rectify any errors, inaccuracies, or omissions, as well as to modify or cancel orders if information on the Website proves to be inaccurate. This prerogative holds, even after an order has been submitted, and shall be enacted without prior notice. Our meticulous efforts have been devoted to faithfully representing product colors and images on the Website. Nevertheless, we cannot ensure absolute fidelity of color representation on individual computer monitors. This Website may encompass historical information, which is not contemporaneous and is provided exclusively for reference. We maintain the right to modify the contents of this Website at any juncture, while bearing no obligation to update information. It is incumbent upon you to vigilantly monitor any changes on our Website. Matcha Epicenter does not furnish any guarantee of achieving your health and wellness objectives. Outcomes may diverge in accordance with individual attributes such as age, health condition, and genetic makeup. This refined rendition maintains formality while succinctly conveying the core content of the original text. We may change or stop your access to the Website (or any part of it) without notifying you at any time.

6. Orders and Payment

Prices are stated in the currency of your chosen country. We retain the prerogative to modify prices at our discretion. Full payment is requisite at the point of purchase. Payment options include Paypal and credit card. We reserve the right to exercise our discretion in canceling or declining any order. Confirmation of your order via email does not guarantee its fulfillment. Should cancellation occur, a refund will be issued to your original payment method. You hereby acknowledge and acquiesce that we shall bear no liability for resulting losses or damages arising from our decision to withhold provision of a product or service. We maintain the prerogative to solicit supplementary information prior to processing any given order.The payment service is facilitated by Paypal, applicable both to credit card and Paypal account usage. By availing yourself of this Paypal service, you assert and consent to the subsequent representations and agreements. Your unambiguous authorization to employ the designated Paypal account and credit card for payment is affirmed. It is stipulated that provided payment information is comprehensive, accurate, and devoid of substantive omissions. You acknowledge responsibility for any associated payment fees from Paypal to you. Acknowledgment of adequate financial resources to satisfy the stipulated amount(s) is presumed.The payment process is the sole responsibility of the Paypal account holder or credit card owner, who is obligated to provide the requisite amount to facilitate and consummate the purchase.

7. Shipping and Delivery

Our shipping services extend to most countries worldwide. The associated shipping fees and estimated delivery times are outlined during the checkout process. We avoid shippment ways in which the buyer has to pay custom duties or import fess although please be advised that any customs duties or import fees incurred upon delivery are the sole responsibility of the buyer. To ensure seamless and accurate delivery, it is imperative to provide the correct shipping address and a valid phone number. Kindly note that any discrepancies in address details, if entered incorrectly, may result in delays or instances of missing shipments. We regretfully cannot accept responsibility for such situations. In the event you decide to cancel your order, we urge you to contact us promptly via general@matchaepicenter.com. Swift communication is essential. While we will earnestly endeavor to accommodate your request, it is important to acknowledge that alterations to orders may not always be feasible based on prevailing circumstances.Your understanding in this regard is greatly appreciated. As myriad unforeseeable circumstances may arise at your designated delivery address, which lie beyond our sphere of control, you hereby consent that any delivery confirmation furnished by the carrier shall be considered substantial verification of delivery to the cardholder. This authentication shall hold validity even in the absence of a signature.

8. Returns and Refunds

We provide a Money-Back Guarantee for purchases made within thirty days of your order delivery. This guarantee ensures a complete refund according to the outlined terms. It's important to note that this Money-Back Guarantee is applicable solely to products acquired directly from https://matchaepicenter.com. If a refund is sought within the initial thirty days and you subsequently decide to make a new purchase, please understand that this Money-Back Guarantee option will no longer apply. To request a refund, you can contact us via email at general@matchaepicenter.com Upon approval of the refund after we have received your product within thirty days after your purcahse, Matcha Epicenter will reimburse the entire purchase amount within the next 12 days after receiving your return: when we get your return, it usually takes 2 business days to process your refund and it might take up to 10 days for the refund to show up in your account, depending on your bank. The refund will be directed to the original credit card or paypal account used for the initial product order. It's important to mention that if you choose to return a product, you are responsible for covering the shipping costs to our delivery address. Please be aware that these shipping costs are non-refundable. Matcha Epicenter aims for your utmost satisfaction. Returning or exchanging products is straightforward. If you're not happy with your purchase or it arrives damaged, please reach us at general@matchaepicenter.com and we'll support you.

9. Warranty Disclamer

Unless prohibited by law, this website and all provided products are offered “as is,“ “as available,“ without any warranties, whether express or implied. These include warranties of title, merchantability, and fitness for a specific purpose. We clearly state and expressly disavow any and all representations and warranties regarding the reliability, timeliness, quality, suitability, availability, accuracy, and/or completeness of any information on this website. We do not assert, nor warrant, and expressly disclaim that: our products, services, information, or other material acquired through the website will satisfy your requirements or anticipations; or the website or server(s) enabling its access are immune to viruses or other destructive elements.

10. Intellectual Property:

All content on the Store, including text, graphics, logos, images, videos, and software, is the property of Matcha Epicenter and is protected by intellectual property laws.

11. Privacy Policy

We collect and process personal information in accordance with our Privacy Policy, which can be found at https://matchaepicenter.com/privacy-policy

12. Limitation of Liability

Exception where legally prohibited, under no circumstances shall Matcha Epicenter, its officers, directors, shareholders, employees, independent contractors, and/or agents bear liability for indirect, exemplary, incidental, consequential, special, punitive, or any other form of damages, fees, costs, or claims arising from, or linked to, this agreement, the privacy policy, the products, or the usage – or attempted usage – of the website or any product, whether by you or a third party. Such liability remains applicable irrespective of Matcha Epicenter’s awareness or notice of the possibility of said damages, fees, costs, or claims. The aforementioned includes, yet is not limited to, loss of utilization, profit loss, data loss, goodwill loss, expenditure for acquisition of substitute services or products, or other indirect, exemplary, incidental, punitive, consequential, or associated damages. This engages, regardless of the alleged manner in which damages are induced, and under every theory of liability, whether rooted in breach of contract, tort (including negligence and strict liability), warranty, or otherwise.

13. External links to third-parties

Our Website may encompass content from third parties or provide links to third-party websites. We shall not bear liability for any third-party materials or websites. Any harm or damages arising from the acquisition or utilization of products, services, resources, content, or any other transactions facilitated through third-party websites are beyond our responsibility. It is imperative to diligently review the policies and practices of third parties and ensure a comprehensive understanding prior to participating in any transaction. In instances of grievances, claims, apprehensions, or inquiries pertaining to third-party products, it is advised to address them directly with the relevant third party.

14. Submission and Use Policy"

Anything you share or post on the Website, like photos, ideas, comments, or suggestions (called "Submissions"), won't be kept private. We can use, modify, or share them in different ways. You should own the Submissions or have the right to share them. Submissions show others' experiences and might not be like yours. Your results depend on your own factors like age and health. We might fix errors, shorten Submissions, and review them before sharing. We're not obliged to use or pay for any Submissions. We also don't have to reply to comments or reviews.

15. Intellectual Property, Rights, and Communications

The content on our website, such as text, images, logos, and designs, is owned or licensed by Matcha Epicenter or authorized third parties and is protected by intellectual property laws. You must follow these laws and not remove any copyright or trademark notices. You can access and view the content for personal use, but you can't copy, distribute, create derivative works, or exploit it for business. You must not modify the content or create similar materials without permission.You can view and download materials for personal use, but you can't use them in ways that violate copyright or trademarks without our consent. We can communicate with you electronically, and it's like written communication. You can't transfer your rights under these terms, but we can transfer our rights if our business changes. Under these terms applies the following also:

No Waiver: if we don't enforce a term, it doesn't mean we've waived it.

Severability: If a term is invalid, the rest of the terms still apply.

Termination: If we end this agreement, certain sections will still apply.

Entire Agreement: These terms and related agreements are the complete understanding between you and Matcha Epicenter.

16. Aditional information and contact

Thank you for choosing Matcha Epicenter. If you have any questions or concerns about these Terms, please contact us at general@matchaepicenter.com.

Your satisfaction is important to us and we are here to assist you.