Privacy Policy

We appreciate your trust in choosing Matcha Epicenter for your online shopping experience. Safeguarding your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, utilize, and protect the personal information you entrust to us. By accessing and using our website, you signify your acceptance of the practices described in this policy.

1. Use of Information

The information collected is utilized for the following purposes:

• Order Processing: We process and fulfill your orders efficiently.

• Communication: We communicate with you regarding order status, account updates, and special offers.

• Security Measures: To prevent unauthorized transactions and protect against fraudulent activities.

• Legal Compliance: We adhere to legal obligations in handling your personal information.

We gather information directly when you use our website for the purpose of order processing, communicating with you for the purpose of our customer support, or make purchases and inform your order tracking. This includes personal details such as your name, email address, phone number, delivery address, payment information. This ensures your own security by preventing unauthorized transactions and protects against fraudulent activities.

2. Data Security

We understand the significance of data security and have implemented industry-standard security measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. We use the worldwide online service for payments for credit and debit card and paypal transfer.

3. Commitment to Privacy and Transparency

Matcha Epicenter doesn't utilize cookies other than the most basic to ensure the processing of your order and relevant communication with you for the purposes of customer satisfaction. We don't collect cookies through your browser settings; however, disabling cookies might limit certain features of our website.

3.1 Functional Cookies

The functional cookies is essencial to ensure that Matcha Epicenter store works properly for you and provides you with an effective experience. They perform practical functions such as remembering your language preferences, recalling the contents of your shopping cart, and allowing you to navigate through pages seamlessly. These cookies don't collect information that can be used to personally identify you and are generally considered essential for the site's operation.

3.2 Strictly necessary Cookies

Strictly necessary cookies are essential to enable you to navigate at Matcha Epicenter store and use its features. They are usually activated in response to actions you take, such as filling out forms. These cookies don't collect information for tracking or marketing purposes and are considered vital to ensure the website functions correctly.

4. Third-Party Links

Our website may contain links to third-party websites. We are not liable for their privacy practices or content. We encourage you to review the privacy policies of these external sites before engaging with them. The subject of managing your personal details at Paypal or other external links presented in the store, such as the social media links, are up to the responsability of those external partners and Matcha Epicenter is not responsible for how they choose to manage your data.

5. Choice and Control

You have the right to access, update, or delete your personal information. Managing your communication preferences, including opting out of marketing communications, can be done by contacting us at general@matchaepicenter.com

6. Children's Privacy

Our services are intended for individuals over the age of 13. We do not knowingly collect personal information from minors. If you believe a minor has provided us with their information, please contact us to have it removed.

7. Updates to this Policy

We may update this Privacy Policy periodically to reflect changes in practices, operational needs, legal requirements, or regulations. The revised policy will be made available on our website, with the latest revision date indicated.

Should you have any inquiries regarding this Privacy Policy or your personal information, please feel free to contact our dedicated Customer Support at general@matchaepicenter.com

Your privacy is our commitment.

Last Updated: 23/08/2023